Privacy and cookie statement

In this privacy and cookie statement, (i) ‘we’: Room 52, Trichterheideweg 11, 3500 Hasselt, BE0713.751.041, https://room52.be and derivatives, and (ii) ‘you’: every natural person who makes use of our website and/or our online platform are understood. This privacy and cookie statement is also available online on our website.

Personal data

1. Protection of personal data

Personal data: any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We attach due importance to respecting and protecting your privacy and the confidentiality of your personal data. This privacy statement aims to inform you about the procedures relating to the use of personal data and the protection rules established to safeguard the confidentiality of this personal data.

We undertake to use personal data discreetly and to protect its confidential and private nature. All of this in accordance with the General Data Protection Regulation (GDPR), the Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data (as amended) (hereinafter referred to as the ‘Act of 8 December 1992’) and other relevant applicable legal provisions. We have taken legal and technical precautions to the best of our ability to prevent unauthorised access to and use of your personal data. Where it is impossible to completely guarantee security, we shall provide appropriate technical and organisational measures to protect the personal data.

1. What data is collected, why and for what purposes?

Processing: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of data.

“Confidential processing” means that we shall process the personal data in a confidential manner in accordance with the legal provisions applicable in Belgium, in particular the General Data Protection Regulation (GDPR) and the Act of 8 December 1992.

You are free to visit our website and gather the necessary information about our services without providing us with any personal data.

We can the following personal data (e.g. name, first name, national insurance number, telephone number, address, email address, bank account number, image, family composition, education, job title, etc.) of the following those involved(e.g. customers, client contact persons, etc.) to be processed based on the following legal grounds(consent of the data subject, necessity for the performance of a contract, legal obligation, protection of vital interests, task carried out in the public interest or legitimate interest) for the following purposes (e.g. in order to comply with legal obligations (customer management, etc.), in order to perform the contract, to provide the data subject with informative news items regarding the business, to improve the quality of services or information, etc.):

Personal data + data subject	Legal basis	Purpose
Surname, first name, address of the customer / legal entity	Necessity for the performance of a contract	In order to properly perform the agreement between the parties
Customer / legal entity email address	Consent of the data subject	Featuring informative news items

By providing personal data, the data subject gives explicit consent to process that data for the aforementioned purposes. The data subject has the right to withdraw the given consent at any time, insofar as the processing is based solely on the consent of the data subject.

Furthermore, the data subject explicitly consents to the personal data being disclosed to third parties within the context of the processing and in accordance with legal provisions, insofar as this is necessary for the performance of the agreement.

We guarantee that these recipients will take the necessary technical and organisational measures to protect the personal data. If the data subject does not wish for the personal data to be transferred to third parties and the processing is based solely on the consent of the data subject, the data subject may object to this either at the time the personal data is provided or at any time by means of their right to object or their right to erasure.

The retention period for personal data with us is 6 months after the termination of the contract. Upon expiry of this period, the personal data will be automatically deleted from the system. Should we wish to continue using the personal data after the retention period has expired, we will request consent again for this.

1. Your rights

In accordance with the applicable regulations, you have a statutory right, upon simple request and free of charge, to access your personal data in order to supplement, correct, modify, delete or transfer it. You also have the right, upon simple request and free of charge, to object to the processing of your personal data for purposes such as direct marketing.

More specifically, in accordance with the applicable regulations and under the applicable conditions, the data subject has the following rights:

Right of accessthe data subject always has the option to request access to their personal data (including processing purposes, categories of personal data, expected retention period).

Right to rectificationthe data subject always has the opportunity to have their personal data corrected or supplemented.

Right to erasurethe data subject has the option, subject to conditions, to request the deletion of their personal data upon a simple, free-of-charge request.

Right to restriction of processingthe data subject has the option, subject to conditions, to request a restriction on the processing of their personal data for the future.

Right to objectThe data subject has the option, under certain conditions, to object to the processing of their personal data for purposes including direct marketing.

Right to data portabilitythe data subject has the right to receive their personal data in a structured, commonly used and machine-readable format and to transmit those data to another controller.

Should you wish to exercise one of these rights, you can contact us in writing via the email address hallo@wanderminicaravan.be or via the contact details above. We will contact you within 5 working days of your request.

Biscuits

1. Saving cookies

We strive to inform you clearly about how cookies are used on our websites and how they are stored on your device (computer, tablet, smartphone, etc.) in order to make your visit to our websites more pleasant and to better tailor them to your needs and preferences.

1. What are cookies and why do we use cookies?

Cookies are small data or text files that are placed and stored on your computer or mobile device when you visit a website. Cookies help us to optimise your visit to our website by performing a number of useful tasks, such as improving the security of a website and the general user experience. For example, the website can remember the pages you have visited and your preferences (such as username, language, font size and other preferences) so that you do not have to enter them again every time you visit the website. Other cookies are intended to allow an analysis of information, such as the number of visits to a website. Still other cookies are used for marketing purposes.

To make optimal use of our website, it is therefore advisable to enable and/or accept cookies on your computer or mobile device. Without cookies enabled, we are unable to guarantee you a trouble-free visit to our website, as there is a chance that your visit may be interrupted or delayed and that you will not have access to certain parts of a website or be able to use them. If you nevertheless wish to delete or block cookies, you can adjust your browser settings.

Although most internet browsers are set by default to accept cookies, you can delete cookies that have already been placed and restrict or block the placement of new cookies by adjusting your browser settings. The way in which browser settings can be adjusted varies depending on the browser. More information about your browser settings can be found at aboutcookies.org or in the “Help” menu of your internet browser.

However, if you delete or block cookies, this means that you will have to reset your preferences on every visit and that some parts of the website will not function (properly).

1. Which cookies do we use?

On our websites, [session cookies (temporary cookies that disappear as soon as you close your browser) and permanent cookies (cookies that remain on your computer, even after you have closed your browser)] are used for the following purposes: [Processes: Process cookies make the website function and deliver services that you expect, such as navigation, access to secure areas, etc. Since the website would not function properly without these cookies, process cookies are essential.] [Preferences: Preference cookies enable the website to remember your preferences regarding the website, such as language, font size, etc. These cookies are not necessary, but they do improve the user experience as you do not have to re-enter your preferences each time.][ Security: Security cookies are used to authenticate you, prevent fraudulent use of login details, protect user data, etc. These cookies are essential for our secure websites.][Advertising: Advertising cookies tailor the adverts that appear on a website to you by collecting certain information about you, such as the type of websites you have visited, choices made by you on websites, etc. This information is used to determine which adverts appear.

If you do not want data about your website visit to be passed on to Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

Contact

Any questions?

We are the controller for the processing of your personal data. If, after reading this privacy and cookie statement, you still have questions or comments regarding the protection of your personal data or regarding cookies, you can contact us via the email address hello@room52.be or via the contact details above. We will contact you within 5 working days of your request.

You can also contact the Data Protection Officer (DPO), who is responsible for looking after your privacy interests. You can reach the Data Protection Officer (DPO) directly using the following details: Adriaan Leunen, hello@room52.be

For additional information concerning the protection of personal data, you may contact the Commission for the Protection of Privacy at 1000 Brussels, Drukpersstraat 35, tel: 02/274.48.00, e-mail: commission@privacycommission.be, www.privacycommission.be.